Part-Time Teller I
Are you looking for a progressive company with a great reputation? Do you have keen attention to detail and a high level of accuracy, integrity and extensive research experience? Want to feel like your work makes a difference?
People's Trust Federal Credit Union may be the ideal workplace for you! We are currently seeking two individuals to fill the position of the part-time Teller I for our Westside branch; in this role you will be responsible for assisting the manager in attaining the goals as outlined in People's Trust Strategic Plan. You will be responsible for service and sales referrals of financial products and services to the membership.
Essential duties and
Responsibilities:
Performing routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
Receiving share deposits, loan and credit card payments, and enter into in-house computer system.
Receiving payments for installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
Examining checks for endorsements and negotiability
Providing members with proper receipts for payments/deposits.
Responding to member's requests, problems and complaints.
Processing stop payments on share draft accounts.
Providing members with account status, including current balances and loan pay-offs.
Assessing the needs of the members, establishing sales objectives and plans for achieving goals and working to develop and continuously improve sales skills.
Selling credit union products and services through contact with existing and new members in a proactive sales environment.
Referring existing and new members to a colleague or service partner who has specific expertise.
Keeping abreast of all credit union promotions.
Participating with staff in training to improve knowledge of products and operating procedures.
Work at branch welcome station as needed.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual
Problem Solving Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Interpersonal
Interpersonal Awareness - The ability to notice, interpret, and anticipate others' concerns and feelings, and to communicate this awareness empathetically to others.
Written Communication - The ability to express oneself clearly in business writing.
Fostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
Oral Communication - The ability to express oneself clearly in conversations and interactions with others.
Organization
Diversity - Supports and promotes an environment that holds opportunities for all, regardless of race, disability, ethnicity, gender, culture, and age.
Ethics Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Self -Management
Adaptability Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
Dependability Follows instructions; responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan.
Attendance/Punctuality Is consistently at work and on time; ensures work responsibilities are covered when absent.
Initiative - Ability to initiate actions based on one owns interpretation or understanding of situation.
Professionalism - Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.
Judgment Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
The ideal candidate will possess:
High school diploma or general education degree (GED) required.
Six months minimum of cash handling experience; Teller experience preferred.
One to two years of customer/member service experience.
Must be computer literate.
Hours
Must be able to work Monday - Friday, 11:00 pm 4:00 pm and rotational Saturdays 8:45 am - 1:15 pm.
Schedule and hours are subject to change.
Must be able to work at other branch locations upon request.
We offer:
A fun, fast paced work environment
One of the strongest compensation programs around
Retirement Plan-401(k) with company match
Paid time-off (vacation)
Career Development Opportunities
Thank you and Happy Un-Banking!
People's Trust is proud to be an Equal Opportunity Employer
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
People's Trust Federal Credit Union may be the ideal workplace for you! We are currently seeking two individuals to fill the position of the part-time Teller I for our Westside branch; in this role you will be responsible for assisting the manager in attaining the goals as outlined in People's Trust Strategic Plan. You will be responsible for service and sales referrals of financial products and services to the membership.
Essential duties and
Responsibilities:
Performing routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
Receiving share deposits, loan and credit card payments, and enter into in-house computer system.
Receiving payments for installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
Examining checks for endorsements and negotiability
Providing members with proper receipts for payments/deposits.
Responding to member's requests, problems and complaints.
Processing stop payments on share draft accounts.
Providing members with account status, including current balances and loan pay-offs.
Assessing the needs of the members, establishing sales objectives and plans for achieving goals and working to develop and continuously improve sales skills.
Selling credit union products and services through contact with existing and new members in a proactive sales environment.
Referring existing and new members to a colleague or service partner who has specific expertise.
Keeping abreast of all credit union promotions.
Participating with staff in training to improve knowledge of products and operating procedures.
Work at branch welcome station as needed.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual
Problem Solving Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Interpersonal
Interpersonal Awareness - The ability to notice, interpret, and anticipate others' concerns and feelings, and to communicate this awareness empathetically to others.
Written Communication - The ability to express oneself clearly in business writing.
Fostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
Oral Communication - The ability to express oneself clearly in conversations and interactions with others.
Organization
Diversity - Supports and promotes an environment that holds opportunities for all, regardless of race, disability, ethnicity, gender, culture, and age.
Ethics Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Self -Management
Adaptability Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
Dependability Follows instructions; responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan.
Attendance/Punctuality Is consistently at work and on time; ensures work responsibilities are covered when absent.
Initiative - Ability to initiate actions based on one owns interpretation or understanding of situation.
Professionalism - Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.
Judgment Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
The ideal candidate will possess:
High school diploma or general education degree (GED) required.
Six months minimum of cash handling experience; Teller experience preferred.
One to two years of customer/member service experience.
Must be computer literate.
Hours
Must be able to work Monday - Friday, 11:00 pm 4:00 pm and rotational Saturdays 8:45 am - 1:15 pm.
Schedule and hours are subject to change.
Must be able to work at other branch locations upon request.
We offer:
A fun, fast paced work environment
One of the strongest compensation programs around
Retirement Plan-401(k) with company match
Paid time-off (vacation)
Career Development Opportunities
Thank you and Happy Un-Banking!
People's Trust is proud to be an Equal Opportunity Employer
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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