Software Support Tech Level 1 - Equivalent DATA (Houston, TX)
Company Description Employment Type:
Full-Time Job Description Software Support Tech Level 1 Duties and Functions:
Host remote sessions with users to assist in training and/or troubleshooting issues specific to their Windows-based computer system.
Communicate with clients directly during and after solution, keeping them aware of the status of their issue/solution.
Effectively communicate details to Project Managers who will need to know status of client's issue Develop and maintain knowledge of all Equivalent DATA software products.
Minimum
Qualifications:
Strong technical problem solving, trouble-shooting and communication skills.
Ability to handle multiple tasks with attention to detail Experience working in the legal and eDiscovery industry is a plus.
Experience with Microsoft Office Products (Word, PowerPoint, Access, Outlook, etc), Adobe Reader, and Internet Explorer.
Ability to work flexible hours Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Full-Time Job Description Software Support Tech Level 1 Duties and Functions:
Host remote sessions with users to assist in training and/or troubleshooting issues specific to their Windows-based computer system.
Communicate with clients directly during and after solution, keeping them aware of the status of their issue/solution.
Effectively communicate details to Project Managers who will need to know status of client's issue Develop and maintain knowledge of all Equivalent DATA software products.
Minimum
Qualifications:
Strong technical problem solving, trouble-shooting and communication skills.
Ability to handle multiple tasks with attention to detail Experience working in the legal and eDiscovery industry is a plus.
Experience with Microsoft Office Products (Word, PowerPoint, Access, Outlook, etc), Adobe Reader, and Internet Explorer.
Ability to work flexible hours Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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