Epic Orders and ASAP Junior Analyst
Houston, TX Houston, TX Full-time Full-time Estimated:
$57.
8K - $73.
2K a year Estimated:
$57.
8K - $73.
2K a year Are you a passionate pioneer in technology who wants to work in a collaborative environment? As an junior Epic Orders and ASAP Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel.
If so, consider an opportunity with Deloitte under our Project Delivery Talent Model.
Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities Understand the business of the client and be in alignment with the engagement processes Deliver enhancements of simple-medium complexities catering to Inpatient and Emergency practices by performing detailed analysis of user requirements and workflows including working on activities related to design, build, testing, implementation Provide on-call support and resolve incidents reported by adhering to the Service Level Agreement (SLA) timelines and escalate any quality issues or risks with team leads/scrum masters/project leaders Resolve tickets/ break-fixes of all complexities with high quality user interactions and within the expected TAT Adopt best practices while handling standard change requests or incidents by documenting appropriate work notes and user contact attempts Work on day-to-day maintenance activities like resolving interface workqueue errors and reduce the inflow of recurring errors Understand and apply excellent documentation skills such as - Application understanding, change management etc.
Be flexible in owning deliverables and working as per team requirements.
Collaborate regularly with on-site client, team members, functional SMEs, third party applications and integration engines like Rhapsody On an as-needed basis, provide on-site support within the organization Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management The Team The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client's business.
We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy.
Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.
Qualifications Required Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience Must have a current certification in one of the following:
Epic ASAP or Orders or Care Everywhere or Carelink Understand hospital operations and US Healthcare workflow.
1-2 years of recent experience on Epic ASAP/Orders/Care Everywhere/Carelink Support & Maintenance Ability to document healthcare application process flow.
Limited immigration sponsorship may be available Preferred Strong desktop skills including Word, Excel, PowerPoint Work Experience/Direct Knowledge of clinical area or business area to be supported Analytical/ Decision Making Responsibilities Analytical ability to manage multiple projects and prioritize tasks into manageable work products Can operate independently or with minimum supervision Excellent Written and Communication Skills Ability to deliver technical demonstrations.
Estimated Salary: $20 to $28 per hour based on qualifications.
$57.
8K - $73.
2K a year Estimated:
$57.
8K - $73.
2K a year Are you a passionate pioneer in technology who wants to work in a collaborative environment? As an junior Epic Orders and ASAP Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel.
If so, consider an opportunity with Deloitte under our Project Delivery Talent Model.
Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities Understand the business of the client and be in alignment with the engagement processes Deliver enhancements of simple-medium complexities catering to Inpatient and Emergency practices by performing detailed analysis of user requirements and workflows including working on activities related to design, build, testing, implementation Provide on-call support and resolve incidents reported by adhering to the Service Level Agreement (SLA) timelines and escalate any quality issues or risks with team leads/scrum masters/project leaders Resolve tickets/ break-fixes of all complexities with high quality user interactions and within the expected TAT Adopt best practices while handling standard change requests or incidents by documenting appropriate work notes and user contact attempts Work on day-to-day maintenance activities like resolving interface workqueue errors and reduce the inflow of recurring errors Understand and apply excellent documentation skills such as - Application understanding, change management etc.
Be flexible in owning deliverables and working as per team requirements.
Collaborate regularly with on-site client, team members, functional SMEs, third party applications and integration engines like Rhapsody On an as-needed basis, provide on-site support within the organization Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management The Team The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client's business.
We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy.
Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.
Qualifications Required Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience Must have a current certification in one of the following:
Epic ASAP or Orders or Care Everywhere or Carelink Understand hospital operations and US Healthcare workflow.
1-2 years of recent experience on Epic ASAP/Orders/Care Everywhere/Carelink Support & Maintenance Ability to document healthcare application process flow.
Limited immigration sponsorship may be available Preferred Strong desktop skills including Word, Excel, PowerPoint Work Experience/Direct Knowledge of clinical area or business area to be supported Analytical/ Decision Making Responsibilities Analytical ability to manage multiple projects and prioritize tasks into manageable work products Can operate independently or with minimum supervision Excellent Written and Communication Skills Ability to deliver technical demonstrations.
Estimated Salary: $20 to $28 per hour based on qualifications.
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