Director, Quality and Compliance
Job DetailsLevelManagementJob LocationCentral - Houston, TXPosition TypeFull TimeEducation LevelGraduate DegreeTravel PercentageUp to 25%Job ShiftDayJob CategoryQA - Quality ControlDescriptionCatholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area.
We attract and retain the best talent by investing in our employees.
People of all faiths helping people in need.
Join our team as the Director of Quality and Compliance Department! The Director, Quality and Compliance is responsible for the evaluation of programs and administrative departments to ensure ethical, legal, and high-quality outcomes are achieved.
The successful candidate will leverage their experience in a direct social service environment to drive continuous improvement of programs.
The role involves designing and implementing audit programs to measure program outcomes through data collection and analysis.
Additionally, the Director will compile agency-wide reports for various funders and partnerships.
This position collaborates closely with the COO, VP of Programs, Program Directors, VP of Finance, and IT to ensure compliance with guidelines, HIPAA regulations, and accreditation standards.
The Expertise We Are Looking ForThe Expertise We're Looking For You have a Master's degree in social work or business administration.
You have five (5) years of experience in a managerial capacity in a social service agency with experience in direct client service, statistical evaluation, and/or federal grant compliance.
You have three (3) years of experience in a leadership role You have a valid Texas Driver's License The Skills and Assets You Bring, and More You have the ability to build relationships and have crucial conversations about performance and adherence to standards.
You have the ability to translate statistical data into recommendations regarding trends and necessary improvements using visual outputs when necessary.
You have effective communication (written and verbal) and ability to listen critically to develop problem resolution tactics.
You have demonstrated experience in presenting to diverse levels in an organization to include but not limited to Board Members, Senior Leadership, Directors, direct service staff, funders, and community liaisons.
You have demonstrated success in developing and conducting trainings and presentations in a wide variety of areas for a broad audience range.
You have strong organizational and planning skills with the ability to work on multiple projects within timelines.
You have the ability to handle confidential information appropriately.
You have demonstrated understanding of client information databases and reporting tools that include the Microsoft Office Suite.
You have proven experience in evaluating and improving social service programs.
You have solid understanding of ethical practices, records management, HIPAA regulations, and case management principles.
You have strong analytical skills and ability to collect and interpret data for performance evaluation.
You have experience in developing and implementing audit programs for compliance purposes.
You are familiar with federal, state, local, and private grant requirements.
You have knowledge of accreditation standards is desirable.
You are the ability to collaborate effectively with various stakeholders.
You are commitment to the mission and values of Catholic Charities.
What you Deliver You will evaluate program reporting and analyze data to drive outcome performance, communicating results to relevant stakeholders.
Use expertise to continually improve programs and enhance their effectiveness in fulfilling the organization's mission.
You will identify training needs and conduct staff training on topics such as ethical practice, records management, HIPAA privacy and security, logic model development, standardized case management, and incident reporting.
Develops and implements audit programs to ensure compliance with federal, state, local and private grant requirements and accreditation standards.
Reports audit results regularly and appropriately.
You will lead and monitors agency compliance with HIPAA regulations, mandated abuse or neglect reporting, and internal incident reporting protocols.
You will lead and develop the staff of the Quality and Compliance to effectively support the agency's mission to deliver outstanding programs to those in need.
You will coordinate reporting and required engagements with agency-wide stakeholders which include but are not limited to CCUSA, United Way, and accreditation provider.
You will perform other duties as assigned.
Catholic Charities is an equal opportunity employer.
We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.
Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.
Recommended Skills Active Listening Administration Analytical Auditing Business Administration Business Process Improvement Estimated Salary: $20 to $28 per hour based on qualifications.
We attract and retain the best talent by investing in our employees.
People of all faiths helping people in need.
Join our team as the Director of Quality and Compliance Department! The Director, Quality and Compliance is responsible for the evaluation of programs and administrative departments to ensure ethical, legal, and high-quality outcomes are achieved.
The successful candidate will leverage their experience in a direct social service environment to drive continuous improvement of programs.
The role involves designing and implementing audit programs to measure program outcomes through data collection and analysis.
Additionally, the Director will compile agency-wide reports for various funders and partnerships.
This position collaborates closely with the COO, VP of Programs, Program Directors, VP of Finance, and IT to ensure compliance with guidelines, HIPAA regulations, and accreditation standards.
The Expertise We Are Looking ForThe Expertise We're Looking For You have a Master's degree in social work or business administration.
You have five (5) years of experience in a managerial capacity in a social service agency with experience in direct client service, statistical evaluation, and/or federal grant compliance.
You have three (3) years of experience in a leadership role You have a valid Texas Driver's License The Skills and Assets You Bring, and More You have the ability to build relationships and have crucial conversations about performance and adherence to standards.
You have the ability to translate statistical data into recommendations regarding trends and necessary improvements using visual outputs when necessary.
You have effective communication (written and verbal) and ability to listen critically to develop problem resolution tactics.
You have demonstrated experience in presenting to diverse levels in an organization to include but not limited to Board Members, Senior Leadership, Directors, direct service staff, funders, and community liaisons.
You have demonstrated success in developing and conducting trainings and presentations in a wide variety of areas for a broad audience range.
You have strong organizational and planning skills with the ability to work on multiple projects within timelines.
You have the ability to handle confidential information appropriately.
You have demonstrated understanding of client information databases and reporting tools that include the Microsoft Office Suite.
You have proven experience in evaluating and improving social service programs.
You have solid understanding of ethical practices, records management, HIPAA regulations, and case management principles.
You have strong analytical skills and ability to collect and interpret data for performance evaluation.
You have experience in developing and implementing audit programs for compliance purposes.
You are familiar with federal, state, local, and private grant requirements.
You have knowledge of accreditation standards is desirable.
You are the ability to collaborate effectively with various stakeholders.
You are commitment to the mission and values of Catholic Charities.
What you Deliver You will evaluate program reporting and analyze data to drive outcome performance, communicating results to relevant stakeholders.
Use expertise to continually improve programs and enhance their effectiveness in fulfilling the organization's mission.
You will identify training needs and conduct staff training on topics such as ethical practice, records management, HIPAA privacy and security, logic model development, standardized case management, and incident reporting.
Develops and implements audit programs to ensure compliance with federal, state, local and private grant requirements and accreditation standards.
Reports audit results regularly and appropriately.
You will lead and monitors agency compliance with HIPAA regulations, mandated abuse or neglect reporting, and internal incident reporting protocols.
You will lead and develop the staff of the Quality and Compliance to effectively support the agency's mission to deliver outstanding programs to those in need.
You will coordinate reporting and required engagements with agency-wide stakeholders which include but are not limited to CCUSA, United Way, and accreditation provider.
You will perform other duties as assigned.
Catholic Charities is an equal opportunity employer.
We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.
Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.
Recommended Skills Active Listening Administration Analytical Auditing Business Administration Business Process Improvement Estimated Salary: $20 to $28 per hour based on qualifications.
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