Phlebotomy EKG Technician - Full-Time (Evenings)
Job Description:
JOB SUMMARYAt Houston Methodist, the NTW Phlebotomy EKG Technician position is responsible for performing phlebotomy, other specimen collection procedures, and accurate EKG rhythm interpretation and electrocardiography functions that support the interprofessional healthcare team in delivering high quality, cost-effective care in the Pre-Admission Testing department. This position accurately processes, organizes, orders, labels and transports specimens for laboratory testing. The Phlebotomy EKG Technician position provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. This position also performs clerical tasks such as answering the phones and faxing lab reports as needed.n PRIMARY JOB RESPONSIBILITIESJob responsibilities labeled EF capture those duties that are essential functions of the job.PEOPLE - 25%Communicates effectively with patients, family members, co-workers, medical staff, hospital personnel, and other customers; treats all individuals with dignity and respect and participates in activities to improve working relationships within the department. (EF)Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. (EF)Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability. (EF) SERVICE - 25%Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Knows when to escalate situations to the charge nurse and/or management team when needed. Provides for the privacy of patients and families, keeping the safety of the patient in mind. (EF)Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures. Takes personal responsibility for maintaining clean equipment and work area. (EF)Organizes the work flow, problem-solves basic and routine matters, and manages multiple ongoing priorities, seeking guidance and assistance from preceptor, licensed nurse, or management. (EF)Actively works to pursue high levels of patient satisfaction by contributing towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability. (EF) QUALITY/SAFETY - 25%Accurately identifies the patient using standardized patient identification protocols and resolves any discrepancies prior to caring for patient. (EF)Performs and records diagnostic measures, treatment and procedures, as determined by skills training and validation (i.e., vital signs, 12 Lead EKG, phlebotomy, specimen collection, immobilization by backboard) in accordance with established policies and procedures. (EF)Performs routine venipuncture by evacuated tube system and syringe method on all patients served. Follows established policies to properly label each specimen container at the time of collection. (EF)Supports initiatives to prevent conditions such as patient falls, and hospital-acquired infections. Contributes towards improving quality and safety scores on department scorecard. (EF) FINANCE - 15%Performs tasks timely to meet department turn-around-times. Minimizes the overuse of supplies and reports low supply inventories as they arise; does not waste supplies. (EF)Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members and performing additional tasks. (EF) GROWTH/INNOVATION - 10%Demonstrates adaptability and flexibility in the face of changing demands. Completes and updates the individual development plan (IDP) on an on-going basis. (EF) (EF)Offers innovative solutions that improve quality or service through participation in performance improvement projects in department and/or hospital activities. (EF) This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. n EDUCATION REQUIREMENTSHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Course in phlebotomy/venipuncture preferred EXPERIENCE REQUIREMENTSOne year previous phlebotomy experiencen CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIREDAmerican Heart Association Basic Life Support (BLS)Successful completion of validated Basic EKG proficiency exam with a score of 80% and correct identification of lethal dysrhythmias during orientationPhlebotomy certification preferredn KNOWLEDGE, SKILLS AND ABILITIES REQUIREDDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersPractices proper infection control, including precautionary proceduresDemonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluidsDemonstrates knowledge of different specimen collection containers and mediaIndependently adapts to multiple ongoing priorities including organizing work flowDemonstrates independent judgment and discretion to recognize problems, identify causes and take corrective actionStrong training, leadership, and mentoring skillsStrong organizational skills to handle a heavy workload and maintain accuracyDemonstrates high standards in providing customer service and patient satisfactionDemonstrates ability to operate computers, printers, copiers and other office equipment used in the outpatient services environment SUPPLEMENTAL REQUIREMENTSWork AttireYes/NoUniformNoScrubsYesBusiness professionalNoOther (dept approved)Yes On-Call No (for Non-Exempt or Exempt jobs) Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.Travel May require travel withinNoHouston Metropolitan area May require travel outsideNoof Houston Metropolitan area Travel specifications may vary by department. Please note any other special considerations to this job: __________________________ Company Profile: Since 2000, Houston Methodist Willowbrook Hospital has been serving Northwest Houston residents. Houston Methodist Willowbrook Hospital is a comprehensive acute care facility and has been named a Magnet recognized health care facility by the American Nurses Credentialing Center s (ANCC) Magnet Recognition Program . With 358 operating beds, 20 operating rooms and more than 2,300 employees, Houston Methodist Willowbrook Hospital provides comprehensive, personalized care for patients in Champions, Tomball, Magnolia, Spring and Cypress.Estimated Salary: $20 to $28 per hour based on qualifications.
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