Regional Director of Operations - AZ, OH, TX
Overview The Regional Director of Operations is responsible for the oversight of community operations and corporate compliance for a specific regional area. This individual stimulates strategic planning in order for each community to meet or exceed budgeted census, revenue, and net operating income goals. This individual also works with associates at all levels of the company to develop and disseminate tactical objectives, measurements, training initiatives, reporting tools, etc. Essential Functions Responsible for the frequent and ongoing monitoring of community/regional/portfolio financial performance data; monitor all reports from Executive Directors and prepare all required reports for VPO in a timely and accurate fashion. Identify and proactively adjust financial shortfalls. Assist Executive Director in identifying areas for additional revenue growth through rate, level of care, ancillary revenue, etc., as well as expense reduction strategies. Ensure that community/regional/portfolio sales and occupancy targets are met and exceeded. Routinely review sales data and works with regional sales support to adjust strategy accordingly. Ensure that communities are adhering to city, state, and federal regulatory requirements and SLC policy and procedure, thus minimizing risk and legal exposure; ensure that best in class resident care and services are delivered within state regulatory guidelines. Hire, support, and retain high caliber Executive Directors and supervise their activities; provide regular performance feedback to direct reports including corrective counseling and annual performance reviews. Ensure that all community staff have access to proper tools and training to function appropriately. Facilitate and ensure consistent communication amongst regional team and community leadership team. Interact professionally and effectively with all levels of the organization, including residents, family members, vendors, investors, etc. Assist in the preparation and ongoing monitoring of annual budgets and business plans for each community within the assigned region. Ensure that physical environment of communities is maintained to provide a clean and sanitary living/work environment for residents and staff. Ensure that SLC policy and procedure is followed to maintain a safe work environment through the prevention of accidents, the preservation of equipment, and training of staff on safe working practices. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Perform all other duties as assigned. Qualifications Level of Formal Education:
Bachelor's degree Area of Study:
Healthcare, Gerontology, Business Administration, or related field Years of
Experience:
Mid-level (3-5 years) Type of
Experience:
Experience in multi-site management of senior housing and/or relevant equivalent preferred. Multi-faceted experiencepreferred to include independent living, assisted living, memory care, and skilled nursing Language Skills:
Must possess exemplary verbal and written communication skills Skills and Ability:
Proven track record of driving revenue growth and exceeding set business objectives. Strong analytical skills translating in to positive performance outcomes. Ability to motivate a team of professionals. Demonstrated good judgment. High degree of accuracy. Strong organizational skills and ability to prioritize. Ability to multi-task and excel in a fast-paced environment. Information Systems:
Must possess solid knowledge and proficiency in computers and applications Personal Attributes:
Strong performance orientation, exemplary leadership qualities desired which enables individual to motivate and drive a cohesive team, high degree of initiative and creativity, ability to work independently and manage time effectively Other/Preferred:
Up to 75% travel required. A clean driving record with no more than one violation and/or accident within the past 5 years is required for this position. Benefits Description Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires proof of COVID-19 vaccination for all employees because of our commitment to the health and safety of our residents, their family members, and all of our team members.
Salary Range:
$100K -- $150K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Bachelor's degree Area of Study:
Healthcare, Gerontology, Business Administration, or related field Years of
Experience:
Mid-level (3-5 years) Type of
Experience:
Experience in multi-site management of senior housing and/or relevant equivalent preferred. Multi-faceted experiencepreferred to include independent living, assisted living, memory care, and skilled nursing Language Skills:
Must possess exemplary verbal and written communication skills Skills and Ability:
Proven track record of driving revenue growth and exceeding set business objectives. Strong analytical skills translating in to positive performance outcomes. Ability to motivate a team of professionals. Demonstrated good judgment. High degree of accuracy. Strong organizational skills and ability to prioritize. Ability to multi-task and excel in a fast-paced environment. Information Systems:
Must possess solid knowledge and proficiency in computers and applications Personal Attributes:
Strong performance orientation, exemplary leadership qualities desired which enables individual to motivate and drive a cohesive team, high degree of initiative and creativity, ability to work independently and manage time effectively Other/Preferred:
Up to 75% travel required. A clean driving record with no more than one violation and/or accident within the past 5 years is required for this position. Benefits Description Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires proof of COVID-19 vaccination for all employees because of our commitment to the health and safety of our residents, their family members, and all of our team members.
Salary Range:
$100K -- $150K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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