Digital Services Specialist - IT Services (Remote) at Ricoh USA, Inc. in Houston, TX
Reimagine your future. RICOH is an information management and digital services company connecting technology, processes, and people. Everyday our employees solve problems for companies large and small, optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems and technology to make data accessible to people faster and with more insight than ever before. The Digital Services Specialist - IT Services role is to execute direct sales by building relationships and a revenue pipeline for the purpose of both new client acquisition and customer retention in the State and Local Government and K -12. The Sales Specialist will be responsible for prospecting, uncovering and converting new business development opportunities as well as working with the aligned operational team to provide guidance and to upsell assigned existing customers. He or she will be adept at solution selling in order to comprehend a prospects' or customers' business needs, while understanding complex cloud and local network environments in order to successfully propose the desired solution. Experience in the managed IT Services, cloud services or enterprise software services industries is a requirement. Experience in analysis, design, technical consulting and virtual architecture is highly valued. JOB DUTIES AND RESPONSIBILITIES Meeting or exceeding monthly, quarterly and annual quotas. Create and execute a multi-faceted prospecting plan through cold calling, email, leveraging personal contacts, and following up on company generated leads. Work with operations team to penetrate and upsell assigned customer accounts with newer technologies. Attending networking events, conferences and tradeshows to build relationships that will create new business opportunities. Input and manage all sales opportunities through CRM (Customer Relationship Management) system. Participate in weekly sales meetings, which will include sales pipeline forecasting and management to ensure consistent performance each month. Work with Inside Sales Representatives to ensure lead generation and appointment setting success through guidance and coaching. Participate in self-initiated educational activities to maintain expert level knowledge in the marketplace as well as mindSHIFT service offerings and technologies. Ability to document findings and recommendations in a clear, concise and compelling manner. Demonstrated ability to effectively communicate with all levels of business both verbally and in writing. Experience working with and presenting to C-level executives. Experience producing technical documentation and proposals. Professionally represent the company to clients and provide excellent customer service. QUALIFICATIONS (Education, Experience, and Certifications) Bachelor's Degree (BA/BS) Minimum of 8 years prior direct sales experience in the managed services or cloud/software services market; or an equivalent combination of education and/or experience A proven track record of consistently meeting and/or over-performing quota, as well as a proven ability to develop a new territory from scratch Demonstrable experience in calling on C level executives, identifying and agreeing key business issues and winning the business through the provision of a technology solution with a business outcome Previous selling in an outsourced service or SaaS industry is required. Demonstrable through the ability to discuss networks, data center environments and virtual services Why Join our Team? Competitive base salary plus incentive program with uncapped potential Comprehensive training program Culture of Innovation & Collaboration At Ricoh, we embrace and respect the collective and unique talents, experiences, and perspectives of all people. Together, we inspire remarkable innovation. That's how we live the Ricoh Way. And with our commitment to ethics, you can be sure that we're doing it with transparency, integrity and corporate social responsibility. Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.
Salary Range:
$150K -- $200K
Minimum Qualification
SalesEstimated Salary: $20 to $28 per hour based on qualifications.
Salary Range:
$150K -- $200K
Minimum Qualification
SalesEstimated Salary: $20 to $28 per hour based on qualifications.
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