Program Support Assistant
Duties include but are not limited to:
-The incumbent is responsible for analyzing the administrative workflow and patient flow within GMHC and MFT, working with the Program Director to establish and develop operational procedures to ensure proper functioning of organizational components. -He/She is also responsible for establishing and maintaining necessary controls, such as overtime information and purchase card spending, to supply system management with desired information for effective financial management. -Monitors patient access performance metrics, and works with administrative staff to ensure timely scheduling of appointments. -The incumbent reviews proposed directives to ensure proper arrangement, format, consistency with existing directives, as well as the proper distribution. -The incumbent receives visitors and telephone calls to the work area regarding medical and non-medical needs, patient appointments, and medication. -Duties also include preparing and coordinating reports for the MHCL or program leadership, grant proposals and research for assigned MHCL programs; administrative correspondence for the assigned program. -Performs work involving the collection, compilation, and development of tracking mechanisms for data and statistical information in support of MHCL program operation. -Incumbent is responsible for staying up to date on changing times within the health care community. -Incumbent is responsible for timekeeping duties for all full-time, part-time employees and contract employees under the assigned MHCL program T&Ls. -Serves as the ADP Coordinator (ADPAC) for the section. Submits electronic User Access Requests (UARs) and functions as a first point of contact liaison between OI&T and the section. Work Schedule:
Administrative Hours; Monday through Friday:
7:
30am-4:
00pm and 8:
00am to 4:
30pm; subject to change based on the needs of the agency Position Description/PD#:
Program Support Assistant/PD037830 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/02/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
experience with timekeeping, scheduling, drafting research communication materials, emails and reports to include experience with clinic cancellations and rescheduling and experience with Microsoft Office as well as VA Programs such as CPRS, VISTA and VSE. This experience must be supported by your resume to be creditable. You will be rated on the following Competencies for this position:
Computer SkillsInterpersonal SkillsManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Primarily sedentary work. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items like papers or books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
-The incumbent is responsible for analyzing the administrative workflow and patient flow within GMHC and MFT, working with the Program Director to establish and develop operational procedures to ensure proper functioning of organizational components. -He/She is also responsible for establishing and maintaining necessary controls, such as overtime information and purchase card spending, to supply system management with desired information for effective financial management. -Monitors patient access performance metrics, and works with administrative staff to ensure timely scheduling of appointments. -The incumbent reviews proposed directives to ensure proper arrangement, format, consistency with existing directives, as well as the proper distribution. -The incumbent receives visitors and telephone calls to the work area regarding medical and non-medical needs, patient appointments, and medication. -Duties also include preparing and coordinating reports for the MHCL or program leadership, grant proposals and research for assigned MHCL programs; administrative correspondence for the assigned program. -Performs work involving the collection, compilation, and development of tracking mechanisms for data and statistical information in support of MHCL program operation. -Incumbent is responsible for staying up to date on changing times within the health care community. -Incumbent is responsible for timekeeping duties for all full-time, part-time employees and contract employees under the assigned MHCL program T&Ls. -Serves as the ADP Coordinator (ADPAC) for the section. Submits electronic User Access Requests (UARs) and functions as a first point of contact liaison between OI&T and the section. Work Schedule:
Administrative Hours; Monday through Friday:
7:
30am-4:
00pm and 8:
00am to 4:
30pm; subject to change based on the needs of the agency Position Description/PD#:
Program Support Assistant/PD037830 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/02/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
experience with timekeeping, scheduling, drafting research communication materials, emails and reports to include experience with clinic cancellations and rescheduling and experience with Microsoft Office as well as VA Programs such as CPRS, VISTA and VSE. This experience must be supported by your resume to be creditable. You will be rated on the following Competencies for this position:
Computer SkillsInterpersonal SkillsManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Primarily sedentary work. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items like papers or books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$49,730 to $64,644 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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