Veterans Service Representative (Rating)
Specialized
Experience:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience which required interpretation of evidence (medical, benefit and/or legal documentation) to assist in preparation of legal cases, to determine eligibility of benefits/services or to assist in performing clinical research, clinical or physiological studies, evaluations, or medical treatment. Examples of experience would typically include, but are not limited to:
Determining the eligibility for federal or state-administered benefits, such as:
disability, education, housing, medical and/or Veterans' benefits; Applying federal and state laws to process claims pertaining to a service, disability or benefit program; Gathering and requesting evidence to build service program case files, respond to claimant inquiries, and identify errors, inconsistencies or omissions; Explaining decisions to claimants, customers, special interest groups, dependents and/or representatives in an effort to gain understanding of determinations; Processing claims for eligibility for workers' compensation benefits to determine appropriateness and amount of worker's compensation claims; Performing, ordering and/or evaluating diagnostic tests to identify and assess patient's condition, report symptoms or changes in patients' condition, maintain accurate detailed reports/charts. Or applicants may substitute education for the experience required to qualify at the GS-09 level:
A Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related may be substituted. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Or applicants may also combine education and experience to qualify at the GS-09 level. If you have some, but not all, of the education AND specialized experience described above, you may still qualify by combining the amount of creditable education and experience that you do have. First identify the percentage of required experience you possess. Then identify the percentage of required education you have completed. For example, an applicant who has 27 semester hours of graduate level education would meet 50% of the total qualifications; only graduate education beyond the first 18 credits hours can be combined with experience. If the applicant then has 6 months of creditable specialized experience (i.e. 50% of the total qualifications) he/she would thus be fully qualified. If you qualify based on education or a combination of education and specialized experience, you must submit a copy of your official college transcript with your application. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Estimated Salary: $20 to $28 per hour based on qualifications.
Experience:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience which required interpretation of evidence (medical, benefit and/or legal documentation) to assist in preparation of legal cases, to determine eligibility of benefits/services or to assist in performing clinical research, clinical or physiological studies, evaluations, or medical treatment. Examples of experience would typically include, but are not limited to:
Determining the eligibility for federal or state-administered benefits, such as:
disability, education, housing, medical and/or Veterans' benefits; Applying federal and state laws to process claims pertaining to a service, disability or benefit program; Gathering and requesting evidence to build service program case files, respond to claimant inquiries, and identify errors, inconsistencies or omissions; Explaining decisions to claimants, customers, special interest groups, dependents and/or representatives in an effort to gain understanding of determinations; Processing claims for eligibility for workers' compensation benefits to determine appropriateness and amount of worker's compensation claims; Performing, ordering and/or evaluating diagnostic tests to identify and assess patient's condition, report symptoms or changes in patients' condition, maintain accurate detailed reports/charts. Or applicants may substitute education for the experience required to qualify at the GS-09 level:
A Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related may be substituted. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Or applicants may also combine education and experience to qualify at the GS-09 level. If you have some, but not all, of the education AND specialized experience described above, you may still qualify by combining the amount of creditable education and experience that you do have. First identify the percentage of required experience you possess. Then identify the percentage of required education you have completed. For example, an applicant who has 27 semester hours of graduate level education would meet 50% of the total qualifications; only graduate education beyond the first 18 credits hours can be combined with experience. If the applicant then has 6 months of creditable specialized experience (i.e. 50% of the total qualifications) he/she would thus be fully qualified. If you qualify based on education or a combination of education and specialized experience, you must submit a copy of your official college transcript with your application. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
- Department:
0996 Veterans Claims Examining - Salary Range:
$60,830 to $79,080 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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