Customer Service/Sales Reps (Call Center)
Customer Service/Sales Reps (Call Center) Group 1 Automotive is a Fortune 500 automotive retailer and a leading operator in the $1 trillion automotive retailing industry. We have immediate openings for FULL TIME Customer Service/Sales Agents at our busy Houston Call Center and we need you! This position will be responsible for working closely with our dealerships and our customers to increase the effectiveness of Group 1's Call Center Agent Responsibilities include, but are not limited to, the following:
Convert every inbound customer call and internet inquiry to a scheduled appointment to increase new and pre-owned department traffic and dealership profitability Advise customers on vehicle descriptions in order to schedule an appointment for the customer to visit the dealership as part of the vehicle purchase process Quote pricing after manufacturer and dealership discounts in accordance with specific dealership direction Follow up on all inquiries to ensure resolution satisfies customer, dealership and company expectations APPLY TODAY! Call Center Agent Requirements:
High school diploma/GED required; Associates Degree or equivalent industry or manufacturer certification credentials preferred 1
year of high volume customer service experience either in a call center or retail environment Exemplary written and verbal communication skills with special emphasis on resolving complaints or customer escalations Strong negotiation skills and the ability to secure appointments regardless of customer resistance Intermediate knowledge of MS Office and other common desktop software applications APPLY TODAY! We Offer:
Call Center Agent starting salaries up to $13/hour! (based on experience) Outstanding Benefits including:
Medical, Dental, Vision, FSA, 401(K) w/ company match and Employee Vehicle Purchase Plan! Promotion and Management opportunities for top performers! APPLY TODAY! Drive your future to unlimited opportunities and
the income you deserve! Group 1 is a fast-growing leader in the automotive retail industry. If you have the horsepower to join a fast-paced environment and achieve our high standards, apply to our Call Center Customer Service/Sales Agent openings today! Group 1 Automotive is an equal opportunity employerEstimated Salary: $20 to $28 per hour based on qualifications.
Convert every inbound customer call and internet inquiry to a scheduled appointment to increase new and pre-owned department traffic and dealership profitability Advise customers on vehicle descriptions in order to schedule an appointment for the customer to visit the dealership as part of the vehicle purchase process Quote pricing after manufacturer and dealership discounts in accordance with specific dealership direction Follow up on all inquiries to ensure resolution satisfies customer, dealership and company expectations APPLY TODAY! Call Center Agent Requirements:
High school diploma/GED required; Associates Degree or equivalent industry or manufacturer certification credentials preferred 1
year of high volume customer service experience either in a call center or retail environment Exemplary written and verbal communication skills with special emphasis on resolving complaints or customer escalations Strong negotiation skills and the ability to secure appointments regardless of customer resistance Intermediate knowledge of MS Office and other common desktop software applications APPLY TODAY! We Offer:
Call Center Agent starting salaries up to $13/hour! (based on experience) Outstanding Benefits including:
Medical, Dental, Vision, FSA, 401(K) w/ company match and Employee Vehicle Purchase Plan! Promotion and Management opportunities for top performers! APPLY TODAY! Drive your future to unlimited opportunities and
the income you deserve! Group 1 is a fast-growing leader in the automotive retail industry. If you have the horsepower to join a fast-paced environment and achieve our high standards, apply to our Call Center Customer Service/Sales Agent openings today! Group 1 Automotive is an equal opportunity employerEstimated Salary: $20 to $28 per hour based on qualifications.
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