Tech Support Representative
Company Name:
Scanning Solutions LLC
Achieve a understanding of Scanning Solutions software from a technical perspective.
Provides in-bound telephone customer support determining the nature of the call or inquiry.
Provide technical support by asking probing questions to determine the root cause of the issue and locate and follow approved trouble shooting procedures to resolve the problem.
Escalate problems requiring more knowledge to supervisor
Contribute to the improvement of the companys products, documentation, and processes
Assist in developing initiatives for improving customer experience with regard to supportEstimated Salary: $20 to $28 per hour based on qualifications.
Scanning Solutions LLC
Achieve a understanding of Scanning Solutions software from a technical perspective.
Provides in-bound telephone customer support determining the nature of the call or inquiry.
Provide technical support by asking probing questions to determine the root cause of the issue and locate and follow approved trouble shooting procedures to resolve the problem.
Escalate problems requiring more knowledge to supervisor
Contribute to the improvement of the companys products, documentation, and processes
Assist in developing initiatives for improving customer experience with regard to supportEstimated Salary: $20 to $28 per hour based on qualifications.
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